FAQs

FAQs for Armobile.pk

1. What products do you sell?

We offer a wide range of tech products, including but not limited to:

  • Smartwatches
  • Earbuds and wireless headphones
  • Mobile accessories
  • Chargers, cables, and other electronic gadgets

You can browse our full selection on our website at www.armobile.pk.

2. How do I place an order?

To place an order:

  1. Browse our products on our website.
  2. Select the items you want and add them to your cart.
  3. Proceed to checkout.
  4. Enter your shipping details and payment information.
  5. Confirm your order, and you will receive an order confirmation via email.

3. What payment methods do you accept?

We accept the following payment methods:

  • Credit and debit cards (Visa, MasterCard)
  • Bank transfers
  • Mobile payment systems (JazzCash, EasyPaisa, etc.)
  • Other online payment gateways (PayPal, etc.)

4. Is it safe to shop on Armobile.pk?

Yes, shopping on Armobile.pk is completely safe. We use SSL encryption to protect your payment and personal information. Additionally, we work with trusted payment processors to ensure secure transactions.

5. Can I track my order?

Yes, once your order has been shipped, we will send you a tracking number via email or SMS. You can use this tracking number to monitor the delivery status of your order.

6. How long will it take to receive my order?

Shipping times vary based on your location and the shipping method selected. Generally:

  • Local orders within Pakistan: 3-5 business days.
  • International orders: 5-10 business days (depending on the destination).

You will receive an estimated delivery date when your order is confirmed.

7. Do you ship internationally?

Yes, we offer international shipping to select countries. You can check shipping options and rates at the checkout page when entering your delivery address.

8. What if my order is damaged or defective?

If your item is damaged or defective, please contact our customer service team at support@armobile.pk within [insert number of days] days of receiving the product. We will either send you a replacement or process a full refund, including shipping costs if applicable.

9. Can I change or cancel my order after placing it?

Once an order is confirmed, it is processed quickly to ensure timely delivery. However, if you need to change or cancel your order, please contact us as soon as possible at support@armobile.pk. We will do our best to accommodate your request before the order is shipped.

10. Do you offer gift cards?

Currently, we do not offer gift cards. However, you can send a product as a gift to someone by entering their shipping details during checkout.

11. How do I return a product?

To return a product, please follow these steps:

  1. Contact our customer service team at support@armobile.pk with your order number and reason for the return.
  2. We will provide you with a return authorization and instructions on how to send the item back.
  3. The product must be returned in its original packaging and unused condition within [insert number of days] days.

Please review our Refund Policy for more detailed information on returns and refunds.

12. Do you offer warranties on your products?

Most of our products come with a manufacturer’s warranty. The terms and duration of the warranty depend on the specific product. If you have an issue with your product under warranty, please contact us for assistance.

13. Can I exchange an item?

We do offer exchanges for certain products. If you wish to exchange an item, please contact our customer service team within [insert number of days] days of receiving your order. Please note that the customer is responsible for return shipping costs unless the exchange is due to an error on our part.

14. How can I contact customer support?

You can contact our customer support team at:

Our support team is available [insert business hours] and will respond to your inquiries as quickly as possible.

15. Do you offer discounts or promotions?

Yes, we occasionally offer discounts, promotions, and special deals. To stay updated on the latest offers, sign up for our newsletter or follow us on social media.

16. Can I provide feedback or a review for a product?

Absolutely! We welcome feedback and encourage our customers to leave reviews for the products they purchase. You can leave a review on the product page directly on our website.

17. What should I do if I’m not satisfied with my product?

If you're not satisfied with your purchase, please reach out to our customer support team at support@armobile.pk. We will review your concerns and work with you to resolve any issues, whether through a refund, exchange, or other solutions.